Quality Policy
Group Profile

Emirates Post Group is committed to provide innovative services, postal solutions, logistics, and financial services aligned with international standards through a cutting edge infrastructure with a qualified and competent leaders and human resources adopting future foresight as an innovation base to achieve happiness in regional and international leadership, along with our values of customer happiness, excellence, innovation, transparency, team spirit, and honesty through:..


Complying with all relevant requirements, legislations, laws, regulations and instructions related to the services provided by the group.

Providing employees with continuous training, awareness, and commitment to the Quality Management System (ISO 9001:2015).

Providing high quality services and solutions that exceed customers’ expectations.

Continuously improving the ISO 9001:2015 Quality Management System by setting objectives and monitoring them on a regular basis, ensuring the awareness of quality concepts, developing and improving the services provided, and supporting the Group’s strategic direction.


Emirates Post Group and its employees believe that achieving this policy comes through the implementation of the Quality Management System according to the requirements of the international standard ISO 9001:2015, the continuous improvement that is complied with the requirements of the standard to confirm its effectiveness, and review the system periodically according to the approved processes.


Abdulla Mohammed Alashram

Group CEO, Emirates Post Group Company

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